Privacy Policy
Last Updated: 8 March 2026
HONG KONG NEW WORLD CROSS-BORDER TECHNOLOGY LIMITED (“HKNWCTL”, “we”, “our”, or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services (collectively, the “Service”).
This policy applies to all applications published under the HKNWCTL developer account, including but not limited to ERP systems and mobile applications.
1. Information We Collect
We may collect the following types of information when you use our services.
1.1 Personal Information
Information that can identify you personally may include:
- Name
- Email address
- Phone number
- Company information
- Billing or shipping address
This information is collected when you:
- create an account
- contact us
- subscribe to services
- make purchases
1.2 Automatically Collected Information
When you use our website or applications, we may automatically collect certain information, including:
- IP address
- Device type
- Operating system
- App version
- Browser type
- Usage statistics
- Crash logs
This information helps us improve the stability and performance of our services.
1.3 Payment Information
Payments may be processed through third-party payment providers such as:
- Stripe
- PayPal
- Apple Pay
- Google Play Billing
We do not store your credit card details on our servers.
2. How We Use Your Information
We use the information collected for purposes including:
- providing and maintaining our services
- processing transactions
- communicating with users
- improving system performance
- customer support
- preventing fraud and abuse
- complying with legal obligations
3. Data Sharing and Disclosure
We do not sell personal data to third parties.
We may share information with trusted service providers, including:
Service Providers
- Payment processors
- Cloud hosting providers
- Analytics services
- Email service providers
These partners only process data on our behalf.
Legal Requirements
We may disclose your information if required by law or governmental authority.
Business Transfers
If our company undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
4. Analytics and Cookies
Our services may use analytics tools such as:
- Google Analytics
- Firebase Analytics
These tools help us understand how users interact with our services.
Our website may also use cookies to:
- remember user preferences
- analyze website traffic
- improve user experience
Users may disable cookies through browser settings.
5. Data Retention
We retain personal data only for as long as necessary to:
- provide services
- comply with legal obligations
- resolve disputes
- enforce agreements
6. Data Security
We implement reasonable technical and organizational measures to protect user data from unauthorized access, disclosure, or destruction.
However, no internet transmission method is completely secure.
7. Children’s Privacy
Our services are not intended for children under the age of 16.
We do not knowingly collect personal data from children.
If we become aware that such information has been collected, we will delete it promptly.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- access your personal data
- correct inaccurate information
- request deletion of your data
- withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes occur, the updated version will be posted on this page with a revised Last Updated date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us.
Company Name
HONG KONG NEW WORLD CROSS-BORDER TECHNOLOGY LIMITED
Address
L07, BLK D, 23/F
Lup Hop Industrial Building
8 Lup Hop Street
San Po Kong, Kowloon
Hong Kong
Email
admin@hknwctl.com
Phone
+852 97123895